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How To Increase Customer Retention

As you might already know, customer retention is one of the most challenging tasks for any company. Still, it’s an essential factor in improving your business’s profitability. A turnover can cost you much more than the resources you will use to retain them. Additionally, there are cases wherein you can find a 5% improvement in client retention resulting in a 95% increase in profit.


In light of this, having effective customer retention strategies is crucial to avoid costly turnovers. But there’s nothing to worry about because we’re here to help you along the process. Our article will give you some ways to help increase your customer retention rate. But first, let’s delve deeper into knowing what customer retention is all about.

What is Customer Retention? 

The process of attracting repeat consumers and preventing them from switching to a competitor is known as customer retention. It is a crucial component of a business strategy to increase profitability. 


Customer retention aims to maintain your customer base and boost loyalty. Thus, you want to ensure that the customers you’ve worked so hard for to turn from being prospects will stick around, doing business with you. We’ve put together a list of strategies to help improve customer retention. Here are a few:

1. Map Your Customer’s Journey. 

A customer journey is what you think it is: the experiences your customers have with your brand. Every step consumers take while interacting with your business, from the first encounter and purchase to the following transactions, is part of the customer’s journey. It’s not something you can presume or predict, but rather actual experiences you’ll only know by collecting feedback.


As a business owner, putting yourself in your customers’ shoes is crucial to understanding their needs and wants. And that’s what a client’s journey mapping is all about. You map your customers’ experiences on every touchpoint—from when they discover your brand to when they consume your products or services.


Doing this will help you learn how to connect with your customers better, address problems in advance, and find information to improve your business strategies, which are some factors of your client’s decisions for staying or leaving.

2. Offer A Personalized Experience. 

Every one of us has a unique set of preferences in everything. And nowadays, consumers are looking for brands that make them feel seen, understood, and valued. With this in mind, it is always best to consider these differences when dealing with customers. 


After learning about your customer’s experience across all touchpoints, the next thing you’d want to do is personalize the experience. Instead of giving canned responses, tailor your solutions to them. Doing this will help you build better relationships with them, which will increase your customer retention rate.

3. Provide Excellent Customer Service.

Another way to increase customer retention is providing excellent customer support or service. By proactively listening to your customers, understanding their situations, and resolving their issues quickly, you’re reducing the possibilities of churn. 


But that’s not all; you also have to ensure that your support systems effectively communicate and offer the right level of support. Empathize with your customers and make them comfortable talking to you. That way, they will feel that you care about them. Plus, using all these techniques in customer service can turn your unhappy customers into repeat or loyal ones.

4. Make your Customers Feel Safe.

Nowadays, customers look for brands that have built a reputation for making security a priority. Since customers entrust their information with businesses as they build a relationship, assuring them that you’ll keep that data safe is a must—for instance, ensuring your PCI DSS compliance


Adhering to a set of policies that protect the personal information of your customers is one step to making them feel safe about making connections with your company. And to build a good brand reputation, you’ll want to boost your compliance risk management. Simply having strong security measures leads to a more significant result in customer retention.

5. Create A Loyalty Program. 

Having loyalty programs is also helpful for your customer retention goals. By offering them rewards for continuous support, you’re giving them more reasons to stay with your brand. You can provide them discount coupons, vouchers, free shipping, and many other things. These programs will help you connect to your customers better, encouraging them to continue supporting your products and services.


Since a business is still a business, making it profitable is a must. What you can do is design it in a way that the more purchases they make, the more rewards they can get. By doing so, the transaction will benefit both of you—they continue to obtain more value from your store while you profit from their frequent purchases.

The Bottom Line

Your customers are the foundation of your company. Without them, you can never be successful. That said, it’s crucial to invest in customer retention after making efforts and using resources to acquire them. By following the strategies in this article, you’ll get good results in increasing customer retention in no time.

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Success Tips – By Jim Rohn Part 2


 Building a life is more important than building a house 

So Write It Down

—-Jim Rohn—-


In the game of life you need to take 


Productivity to the Max

Minimise the dangers 

Maximise the opportunities

Keep adjusting your philosophical guidance system..

Learn from Personal Experience ( Do it wrong)

Learn by other peoples experience (Good Or Bad)

Learn to measure progress mesureable progress in reasonable time (Don’t ask every 5 mins / Don’t wait for 5 years)

Sometimes a negative experience can make a positive shift in your life

Doing the things you know you should do = Self Esteem.

Learn All You CAN  Don’t Be Lazy In Learning.

If you rest too long the weeds will take the garden 6 days labour one day rest not the other way around..

Activity is the work/labour  it produces new life

Imagine the possibilities – Testimonials- have the faith to believe that they are possible for you imagination and faith must be deposited in activity or the rest will be wasted

Go to work – Study – Practise – Teach..

Take special care of the Inner Circle 

Multiply your income by












Three Ways To Learn

1. Learn from what you see success leaves clues be a better observer

2. Be a good listener and listen to voices of value

3. Read all the books you need to read, to be as wealthy as you want to be as prosperous and as healthy

Gather the info and sort through it sort through what you read..


Face the Truth (How to increase Your Progress)


Important Traits are

1. Your personal philosophy

2. Attitude -Past make is useful correct it don’t wear it or carry it like a burden

How do YOU FEEL about the future decide what you want write it all down


The Essence Of Life is Learning To Live Well 

—Jim Rohn—


Work Harder On Yourself than you do on your Job.

Success Is Something You Attract By Becoming An Attractive Person




Click Here To Read Success Tips By Jim Rohn Part 1  



Success Tips – By Jim Rohn Part 2





This is how many people used to build teams and today there are many people who still use these same methods  and have success with it.  I personally use more modern methods for building a team using technology and software and attraction marketing.

If this is your favourite way to build a business by all means continue watching the video.


To find out more up to date methods of marketing online using Social Media, Websites/Blogs and Technology click below to get more Team Building information and ideas..



If you want to see my personal views on recruiting you can check out my post on Dinosaur Marketing




The Truth About Corporate Jobs

Sotiris  —  January 29, 2014

The Truth About Corporate Jobs

Click Here If Are You Ready To Leave The Rat Race

The Truth About Corporate Jobs


What Is Webcamp And How Can It Transform Your Internet Business

There are thousands of hyped up products on the Internet and even more people selling those hyped up products, who haven’t ever made a dollar online.  I learned a long time ago that if you want to be truly successful at anything then you should find someone at the top of their game, and model them or even better learn from them directly.

Many years ago I came across Armand Morin at an Internet Marketing Event and signed up for his $5000 dollar course. And over the years have learned so much completely up to date online marketing strategies, that he never fails to amaze me..  Yes, excitement sells and results, sell even more. Armands online businesses have generated way over 100 Million US dollars so if you really want to learn the latest marketing strategies, then you should really look no further..  You can see the price of some of his other products including  his Armand Morin Live Seminar In Las Vegas used to cost 5 K per ticket for a three day training event that was packed out..

Here are a few of his other high ticket trainings… The crazy thing is he has started recently doing some livestream events and is offering some crazy discounted test prices for the tickets or even to attend the trainings live in Las Vegas.. Click Here to see what I mean I think they are going up at Midnight Tonight so you need to be quick or you will have to pay the full price..

There is only so much strain that his server can take so you really need to get registered asap as this is limited to his clients..  Just click on the link to get registered .

webcamp copy



What Is Webcamp And How Can It Transform Your Internet Business


Do You Want To Learn About Facebook Marketing?

Using Facebook to market your products is an excellent way to provide your audience with quality content and interact with customers. This platform could help you boost your sales and make your brand more popular. Keep reading to learn more about Facebook and how you can use this site to market your products.

Hold Facebook contests. When a person likes your page, they can enter a drawing to win a great prize. Be sure to follow through on any promises you make.

If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.

Have you looked into using custom tabs on your Facebook page? Tabs will give you the opportunity to organize information on your page. For instance, you can have a contest tab if you’re running a contest.

If you want to use Promoted Posts, do so only with your current fan base. When a non-fan sees “Promoted”, they think it’s a “Sponsored Ad” and tend not to click on it. Your current fans won’t think that way as they already know who you are and what you do, and obviously like it.

Do not build any apps on Facebook that require more than three or fours steps to get started. The more complicated something is, the less likely people are to want to deal with it. If someone can use one of your apps right away, they will be more likely to sign up.

Never purchase a Facebook page from someone else. Many people do this so they can have a lot of likes from the beginning, but this is never a good idea. Once people start to realize they are a part of something unfamiliar, they will probably unlike the page and give their friends a warning.

Try posting to Facebook at different times during the day. If you have a habit of posting at the same time every day, you may not know if there are better times to get engagement. Every target audience is different, and what works for one time-wise might not work for another. Try posting at multiple times during the day to see when your audience is the most active.

Never, ever buy Facebook fans. There are a lot of opportunities to do so out there, but do not be tempted by them. While you will see a spike in the number of likes your page receives, it will have no bearing on making your brand more popular or increasing your sales. Instead, take things slow and steady and gain real, loyal followers. Quality is more important here.

Organize some networking events on Facebook. You could for instance encourage your subscribers to post an ad, a link to their own website on your page or a picture of the last product they purchased. Choose a time when your subscribers are likely to be online, such as Saturday afternoons or a weeknight.

Encourage two-way communication with your customers. If a customer posts a great photo of your product or service, share it with everyone. Also take advantage of the Reply feature getting rolled out to respond directly to particular comments on an individual basis. Facebook allows for both group and individual communication simultaneously.

Do not send too many mass messages to your fans. This is a very impersonal way to reach people, and many of them may delete the content before reading it. If you have something to share, create a status update about it. People are much more likely to read them.

Scheduling tools are great if you are unable to sit online to post regular Facebook updates. Use it to release posts at times that your followers will be checking your page. Test different tools until you find one that has all the features you need.

Make sure you can constantly generate some educational or entertaining content for your Facebook page. If you have a hard time with finding new updates for your page, consider launching a blog or creating a series of videos so you have quality content to share regularly on your Facebook page.

Don’t forget to promote your Facebook page through offline channels. There are many places that you can drum up interest in your Facebook page, including print advertising, on your business cards, on direct mailing pieces, and even on your shop windows! You can grab many new Facebook fans this way.

You must have a regular presence on your Facebook page if you wish for it to make a difference for your business. Facebook shares the most active businesses information before those that are not sharing information very often. To ensure that your messages are getting to those that care you must remain active.

Learn more about how Facebook works. The greater your understanding of it, the more you will get out of it. Go to the help page on the Facebook, you can find some extra tips there. You will enjoy the outcome.

If keeping your Facebook page updated takes up too much of your time, hire someone else to do it. To succeed, you have to stay up-to-date with your page. Posting at least once a day can really be difficult for some people. Although you may have to pay someone to manage your Facebook, it may be worth it in the long run.

Pay attention to what is going on with your page. If someone “likes”� your page, send them a thank you message. If people comment on things on your page, respond. Little messages from you will make a big impact on the way things work out for you. It can be time consuming, but well worth it.

Marketing your products on Facebook should help you generate more sales if you apply efficient strategies. Do more research on your customers and their social networking habits to get a better idea of the methods you should use. Measure the impact of your campaign to make sure your strategies are efficient.


Do You Want To Learn About Facebook Marketing?

A Better Way To Build Your Business Or Social Network (The Future Of Internet Marketing)

A Better Way To Build Your Business Or Social Network (The Future Of Internet Marketing)

Are You Tired Of Getting Twitter Accounts Deleted, You Tube Accounts Banned For No Reason, 5 People seeing your Facebook posts even if you have 5000 Friends. Or having to pay $50 for your posts beeing shown to a fraction of your friends.

Yes of course you can  and maybe are happy to continue doing this at the end of the day if it works for you that is the main thing  continue doing what you are doing. If you are a bit peeved with some of the things I have mentioned or would like some more extra exposure for your business you should watch the two videos  below.

A Better Way To Build Your Business Or Network


Excellent Strategies For Successful Internet Marketing Campaigns

The following tips are essential for people wanting to step their marketing plans up a notch and spread to the internet. It is a mistake to underestimate the power of the internet and the opportunities it presents. There are so many unique ways to get your message across.

In order to properly market your business, you must find out what your competitors are doing. One way to keep an eye on your competition is to frequently search and visit their businesses. The idea is not to copy what they are doing, but rather to see how these popular businesses operate and actually improve on what they’re doing.

Subscribers will be your main source of increased profit. A website split test could be an excellent method to gauge what approaches will work most effectively to attract new business. This type of test splits the readers into two groups, and each group views a different version of a webpage. Then, you will be able to infer which version helped get the most subscribers.

Make use of YouTube for internet marketing campaigns. You can create a channel page for your website, company, products and services. Use creativity to make these look visually appealing. Use optimal keywords while editing descriptions and titles while remembering to write content that is for humans, not for the search engine. Finally, organize videos into play-lists, again remembering the use of target keywords.

Provide examples of problems that people may be looking for a resolution to and very subtly, weave in a recommendation of a quality product in the content. This will make it very easy for the readers to find the product as soon as they are ready to make the purchase.

Catalog your website in many different directory sites. Every link to your site increases your search engine visibility. The more places that your site is linked, the more popular it is going to be. Try to find directories specific to your subject material so that your site will appear in searches related to that subject.

If you are going to use social media to expand your business’s web presence, be sure to understand the difference between personal and business profiles. You want your business profile to be creative and interesting, but it’s supposed to be about a business. Don’t include too much information about yourself as the business owner, for example.

When marketing a product, your site has to appear to be 100% original, but it also needs to be 100% professional. Do not get carried away with added features that make your site feel more like a MySpace profile. Keep things very business oriented. After all, it is a business you’re trying to run here, not a social networking site.

Analyze the color scheme of your website and make sure that it fits the product or service that you are trying to sell. Darker colors are more symbolic with gloomy feelings as lighter colors yield happiness and excitement. Take your color scheme into consideration when developing your web page layout.

One canny internet marketing tactic is to spin articles out of your existing advertisements. Expand your ad and turn it into the content of an entire dedicated selling page. Tell a story, review your product or teach visitors about the product’s benefits. Giving website visitors more to digest than a brief ad, can lure them closer to making a purchase.

You can try your hand at creating an e-book to gain traffic to your site and for more article promotion. This does take a lot of patience and effort though. Try writing an e-book that is full of some of your best articles. This is a great way to attract more readers.

You should make the words on your site as easy to read as possible. Do not underline things as this can make them difficult to read. Use hyphens in between words that can use them as it makes them easier to read. The easier your site is to read the more traffic it will receive.

To make sure you choose the right sites to exchange links with, take a look at the cache date of the page your link will appear on. The cache date shows the last time Google visited the page. You can check the cache date by typing “cache:URL” into Google, and replacing the URL with a link to the page your site will be appearing on. If Google hasn’t checked the page in a long time, you probably won’t benefit much from the link exchange.

A simple tip to increase your company’s popularity is to send out frequent emails to past buyers. Past customers will be happy to be reminded to come back and shop, and just a short email with promises of sales for a return user can really help increase your business’s demand.

The idea of internet marketing is completely connected to search engine optimization or SEO. If you are unable to perform this yourself you should consider finding a partner who knows about this. If you hire a third party you will be spending a great deal of money, something which can cut into your profits.

A great internet marketing tip is to design different graphics and templates that can be used by other people. Allow these people to use your graphics with the condition that they give your business credit for its creation. This is a great way to spread the word about your business.

A great internet marketing tool is to give a portion of your proceeds to charity. Find a charity that you feel your customer base would approve of and then indicate that a certain percentage of each sale will go to said charity. This is a great way to increase your sales as people will feel they are helping charities out.

No one can ignore the fact that the internet is such a vastly used forum of communication. An internet marketing plan is doomed to fail without some type of internet presence worked into it. And thankfully there is a lot of help out there for those not knowing where to begin.

Excellent Strategies For Successful Internet Marketing Campaigns


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Rational Advice On Getting The Most Out Of Internet Marketing

Boston Latest News  Explosions At Boston Marathon There have been reports of two explosions in Boston near the finish line of a marathon

It happened around 2:45 p.m. outside Marathon Sports on Boylston Street, according to WBZ-TV’s Lisa Hughes, who was near the scene covering the marathon,” WBZ-TV reports.


Some people where reported to have missing limbs so far 10 people with lost limbs and blood everywhere will be adding more information as it comes in..

Boston Bomb


Boston Latestboston bomb 2 News  Explosions In Boston Marathon


Boston Latest News  Explosions At Boston Marathon


How To Transfer Photos From Samsung S3 To Memory Card

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